REFUND POLICY

Eligibility for Returns

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

How to Request a Return

Contact us with your order number and reason for return.
Once approved, we’ll provide return instructions and the return shipping address.
Ship the item back to us within 7 days of approval.

Return Shipping

Return shipping costs are the customer’s responsibility unless the item is defective or we made an error.
We recommend using a trackable shipping method to ensure the item reaches us safely.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 10 business days.

Exchanges

Exchanges are accepted for items of equal value (subject to stock availability).
To exchange an item, follow the return steps above and specify the item you'd like in exchange.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 3 days with photos of the issue. We will replace the item or issue a refund at no additional cost.

Non-Returnable Items

Personalized or custom-made products.
Sale or clearance items.
Digital downloads or gift cards.

If you have any questions about our Returns & Exchanges policy, please reach out to us.

We appreciate your support and look forward to serving you!